Our Terms and Conditions – Your contract with Mulgari Automotive Ltd (“Mulgari”)

Where the customer is a consumer nothing in these terms and conditions shall affect the Customer’s statutory rights

Sale & Return


In the following terms and conditions the terms “We” and “Us” refers to Mulgari either alone or together with you, as the context requires; “You” means the person ordering goods subject to these terms and conditions;

1. Prices and Payment

The prices for the goods displayed in the online shop are in Pounds Sterling (GBP) and are exclusive of VAT (Value Added Tax). The applicable VAT charges (if applicable) and delivery costs will be displayed and added to the overall cost of the order when proceeding with payment.

The order will not be accepted until valid contact details and payment details have been supplied. Online payments are processed through the secure PayPal Online Gateway.

2. Consumers Rights of Withdrawal (For Customers Within The EU)

Under EU legislation (Directive 97/7/EC) distance bought items are covered by a seven day returns period which begins on receipt of the goods. The cost of returning the goods remains the obligation of the customer. If you wish to cancel the order you can phone us on +44(0)1189 321670 or email us at info@mulgari.com.

3. Our returns and refunds policy

If the parts are faulty or damaged on delivery we will endeavour to exchange the product or issue a refund. Goods must be returned to Mulgari in original packaging without being installed or used with all relevant seals and enclosures intact within 14 days of receipt.

If you have ordered in error, subject to a restocking charge of not less than 10% of the value of the order we will issue a refund ( *exclusions apply). Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.

In all circumstances any action shall be subject to the buyer producing proof of purchase and returning goods carriage paid.


* Exclusions: Products made to specific requirements or non stock items specifically ordered are excluded.

This does not affect your statutory rights.


4. General

We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of Litchfield.

Please ensure that you have received and checked your order in full before arranging fitment or installation of parts as no liability will be accepted for any costs incurred.

If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.

We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.

To the extent permitted by law, Mulgari accepts no liability for any loss, damage or injury arising as a consequence of the advice provided.

This agreement is subject to the relevant United Kingdom law and the relevant courts of the United Kingdom.

5. Our details

Mulgari Automotive Ltd.
Quadring Garage,
Bagshot Road, Bracknell, Berskhire RG12 0SH, UK
Company Reg no. 07481383
VAT Registration no. GB159 6079 70

Servicing & Parts


Please read the terms and conditions detailed below. If there is anything you would like clarification on please do not hesitate in contacting us on +44 (0)1189 321670

Once a sale transaction has been agreed and a deposit payment has been received by Mulgari Automotive the contract is effective. The necessary arrangements will be put into place. Therefore cancellation or withdrawal of an order will result in the deposit amount being held by Mulgari.

While Mulgari will make every effort to deliver the vehicle or parts ordered by the estimated delivery date, we will not be liable for any claim for compensation of any description that may result from delay due to reasons beyond our control. If delay arises in this way, we will contact you to agree an alternative delivery date.


If you, the purchaser, cannot pay for and/or take delivery of your vehicle or parts within 7 days of us notifying you that the vehicle is ready, we will treat the contract as cancelled. If this happens or you cancel the contact for any other reason, we will sell the vehicle or parts to another party. Mulgari will be entitled to recover additional costs we incur in reselling the vehicle plus any reduction in the sale price achieved. If it is not sold within a reasonable time frame, we will sell the vehicle or parts at auction.


The vehicle will belong to Mulgari until the total purchase price has been paid in full and cleared our bank account. A cheque or bankers draft will not be treated as payment until it has been cleared by the bank.

If the vehicle ordered is new Mulgari will undertake pre-delivery work specified by the manufacturer. All vehicles will be sold with the benefit of the manufacturer’s warranty, a Mulgari supplied warranty or a third party warranty. Warranty applies to road use only, unless otherwise agreed.

If the manufacturers recommended price or Mulgari selling price is significantly increased we will liaise with you so that the necessary arrangements can be made.

If we are unable to deliver the specific model of vehicle ordered because the manufacturer ceases manufacturing whether before or after the estimated delivery date, we may cancel the contract and refund any deposit you have paid in full.

Mulgari endeavours to correctly market each product/vehicle, however we cannot be held responsible for errors in published details.

Mulgari require the purchaser to collect their vehicle in person from our premises, unless agreed otherwise at placing of order.

Part Exchange

  • Where you wish to sell us a vehicle in part exchange, the value as agreed by Mulgari will be reduced from the purchase price of the vehicle we agree to supply, provided that you own the vehicle to be taken in part exchange and its ownership can be transferred to Mulgari or its associated agent.
  • Outstanding finance is declared and cleared prior to being transferred to Mulgari or its associated agent.
  • The part exchange vehicle should be delivered in the same condition as it was on inspection prior to the sales contract. Ownership of the part exchange vehicle will transfer to Mulgari or its agent on the day of handover.
  • The following documents will be provided on the day of handover – V5 Registration Document, Current MOT Certificate and such documented service history that exists.
  • If you fail to satisfy any of these conditions we will not be obliged to accept your vehicle in part exchange. If a compromise cannot be agreed, the purchaser maybe required to pay the whole purchase price for the vehicle supplied by Mulgari.

Mulgari cannot guarantee the appearance and/or colours of products presented on the website. All sizes and dimensions are approximate.

Mulgari take every care to test the quality and performance of our goods and services however we cannot guarantee specific performance expectations.

If your parts order is faulty or damaged on delivery we will endeavour to exchange the product or issue a refund. Goods must be returned to Mulgari in original packaging without being installed or used with all relevant seals and enclosures intact within 14 days of receipt.

Where diagnostics are required to fault find, our diagnostic labour rate of £120 per hour plus VAT will apply.

A fuel surcharge will apply if Mulgari are required to add additional fuel. This charge will be levied at the discretion of Mulgari.

For the purpose of accurate performance testing and for best results the customer must be satisfied that all relevant components are in good serviceable condition; such components include, but are not limited to, spark plugs, injectors, turbochargers and ignition system. Please be aware that test results may not represent the true performance of the vehicle if such components are in poor condition.

Parts removed during a service/upgrade/general repairs, if not collected on return of the vehicle, will be disposed of by Mulgari.

Parts are subject to variations in pricing due to exchange rate fluctuations and external pressures. You will be notified if prices change after an order has been placed. Payment must be made prior to despatch. Full address details and contact details must be provided at point of ordering. Mulgari reserve the right not to supply a company or individual at our discretion.

Communication between Mulgari and the purchaser can be by several different means. Telephone, mobile telephone, email, letter and in person. We require viewing to be arranged strictly by appointment. Communication and calls maybe recorded for quality control, security, training purposes and dispute resolution.

Mulgari shall not be liable to the purchaser where compliance of our obligations to the purchaser are prevented by reasons out of the control of Mulgari, such as acts of God, war, civil commotion, accident, strike, lock outs, Marshmallow Men, trade disputes, acts or restraints of government, imposition or restrictions of imports or exports.

This agreement is subject to the relevant United Kingdom law and the relevant courts of the United Kingdom.

Mulgari Automotive Limited
t: +44 (0)1189 321670  
E: info@mulgari.com